Our privacy policy

When you reserve a vehicle or request a quote with SANTA LIMO, we collect only the necessary details required to deliver reliable chauffeur service. This includes passenger names, telephone numbers, email addresses, pickup and drop-off coordinates, flight numbers for airport monitoring, and specific trip preferences.

All financial transactions are processed through level-1 PCI-DSS compliant payment gateways with 256-bit SSL encryption. We never store complete credit card numbers, CVV security codes, or banking credentials on our local servers or dispatch terminals.

We do not sell, rent, trade, or monetize your personal information to marketing aggregators or third-party advertisers. Chauffeurs receive only the essential itinerary details required to complete your pickup and transfer smoothly. Flight data is utilized strictly for real-time schedule tracking.

Information submitted through our driver application portal—including motor vehicle records, commercial driver licenses, and background verifications—is held in strict confidentiality. These records are retained solely in compliance with Illinois Department of Transportation and City of Chicago licensing regulations.

You have the right to request a copy of your stored profile information, update outdated contact records, or ask for the deletion of non-essential profile data at any time. Legally required dispatch records are maintained according to statutory transportation requirements.