SANTA LIMO | LEGAL AND COMPLIANCE POLICIES

Elgin, Illinois | www.santalimo.com

PRIVACY AND WEBSITE USE. SANTA LIMO collects, uses, stores, protects, discloses, and retains customer information for legitimate business purposes and does not sell personal information. Cookies and analytics may support site functionality, performance, security, and user experience. Website or booking-platform use, including continued use, constitutes acceptance of posted terms, policies, pricing, and service requirements. Reservations made by customers or authorized representatives (including agents, assistants, companies, hotels, event planners, or family) remain subject to these policies.

PROVIDERS, MESSAGES AND PAYMENTS. Payment processors, booking, dispatch, communications, marketing, and technology providers may support SANTA LIMO and are expected to meet confidentiality and legal-compliance requirements. Providing a phone number consents to reservation and service-related messages; opt-out instructions are provided where required by law. Customers are responsible for ride charges, tolls, parking, waiting, service charges, gratuities, taxes, and processing fees. Corporate clients are responsible for authorized account charges, employee bookings, and related payments.

SERVICE, CANCELLATION AND SAFETY. Cancellation periods vary by service; late cancellations and no-shows may be charged partially or in full. Refund requests are reviewed using reservation records, service logs, contractual obligations, and applicable law. Airport service may include flight monitoring, wait allowances, parking, and meet-and-greet charges. Passengers must obey applicable laws and avoid dangerous, abusive, destructive, or unlawful conduct. Customers are responsible for extraordinary cleaning or damage caused during service and for requesting and following applicable child-restraint requirements.

ACCESSIBILITY, OWNERSHIP AND LEGAL TERMS. SANTA LIMO aims to provide accessible services and reasonable accommodations consistent with law. Website content, branding, logos, graphics, and materials remain SANTA LIMO property unless stated otherwise. To the fullest extent permitted by law, SANTA LIMO limits liability for indirect, incidental, consequential, or special damages. Users agree to indemnify SANTA LIMO for claims arising from misuse or violation of applicable terms. Illinois law governs unless otherwise required by law. These policies support applicable Illinois and federal consumer-protection, privacy, transportation, and electronic-commerce requirements.

Contact: www.santalimo.com | [email protected] | 872-888-9005
771 Redmond PL., Elgin, IL 60124